How we collect, use, and protect your personal information
Last updated: January 1, 2025
We collect information you provide directly to us, such as when you create an account, make a booking, contact us, or use our services. This may include your name, email address, phone number, payment information, travel preferences, and communication records.
When you use our website, we may automatically collect certain information about your device and usage patterns, including IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of visits.
We may use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and deliver content. You can control cookie preferences through your browser settings or our cookie banner.
We may use collected information to provide and improve our services, process bookings, communicate with you, enhance your experience, maintain security, comply with legal obligations, and conduct business operations.
We may share your information with property owners, local hosts, service providers, business partners, and in cases required by law. We do not sell personal information to third parties for marketing purposes.
As we operate internationally, your information may be transferred to and processed in countries other than your residence. We aim to implement appropriate safeguards to protect your information during such transfers.
We retain your personal information for as long as reasonably necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
We strive to implement technical, administrative, and physical security measures to help protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Depending on your location, you may have certain rights to access, update, delete, or restrict processing of your personal information. You may also opt out of certain communications and control cookie preferences.
Our services are not intended for children under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take reasonable steps to delete the information.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites and recommend you review their privacy policies.
We may update this Privacy Policy periodically. We will aim to notify you of material changes through email or prominent website notices. Your continued use may constitute acceptance of the updated policy.
For privacy-related questions or concerns, please contact us at: